HELP CENTRE
Frequently Asked Questions
Quick answers about orders, delivery, gift wrapping and more.
Simply tap “Order on WhatsApp” on any product. Our team will confirm availability, colours, total price and delivery details with you on chat.
We accept UPI, bank transfer and other online payment options. Payment details are shared once your order is confirmed.
Orders within Delhi NCR are usually delivered in 1–3 working days. Other locations in India typically take 3–7 working days.
Yes, we offer free shipping on orders above ₹999. A small delivery charge applies to orders below this amount.
Yes! Gift wrapping with a personalised note is available free of cost — just mention it while ordering.
We handpick kid-friendly, non-toxic products. Please check the age recommendation for each item, as some contain small parts not suitable for children under 3.
If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos and we’ll arrange a replacement. See our Shipping & Returns policy for details.
Absolutely. We handle birthday return gifts, school events and corporate kids’ gifting. Visit our Bulk Orders page to send an enquiry.